Rapid and competent support that can solve problems, even before you knew you had them.
Many clients use our services to provide extra cover for their web sites, when tasks require some technical input (for example in minor changes to templates or graphics on a site), or simply when staff are away on leave or need an extra pair of hands. Our response times and the ease of working with us are often commented on very positively by clients, and we can provide a wide range of references and testimonials to our skills! Elysium offer a range of web and desktop support services, including:
Pay As You Go
Pre-purchased units that can be used for any ICT support task on an ad hoc basis.
Service Contracts
Regular support contracts guaranteeing availability of staff familiar with your system.
Desktop Support
Experience with many versions of Windows and Linux desktop applications.
Disaster Recovery
Support options, including provision of replacement file servers from remote backup.
Network Analysis
Identifying & resolving network connectivity & firewall issues, offering managed options.
Security and Forensics
Checking networks and PCs for unusual or unwanted usage & providing monitoring services.
